PRIVACY POLICY
Frequently asked questions
OUR POLICIES
Cycle Of Humanity is committed to protecting the privacy and personal information of all individuals who seek our services, support our mission, or visit our website. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of personal information:
Personal Identifiers: Name, address, phone number, email address, date of birth.
Sensitive Information: Income status, household information, prescription needs, utility or rent documentation, or circumstances related to domestic violence (if voluntarily shared).
Website Information: IP address, browser type, device information, and usage data (when visiting our site).
2. How We Use Your Information
We collect and use your information to:
Provide services such as assistance with utilities, prescriptions, rent, and support for domestic violence survivors.
Respond to inquiries and connect you with resources.
Process applications for aid or referrals.
Maintain internal records for reporting, auditing, and compliance.
Improve our website and services.
3. Sharing of Information
We do not sell or rent your personal information.
We may share information:
With trusted partner organizations or service providers to help fulfill your requests.
When legally required, such as by court order, subpoena, or law enforcement request.
To protect the rights, safety, or property of clients, our organization, or others.
4. Data Protection and Security
We use physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. These safeguards include secure servers, limited access to data, and staff training.
5. Your Choices and Rights
You may:
Request to review or correct your personal information.
Withdraw your consent for us to use your data (which may affect our ability to provide services).
Contact us with any questions or concerns regarding your data.
6. Confidentiality for Domestic Violence Survivors
We take extra precautions to ensure the confidentiality and safety of domestic violence survivors. Information shared for support or services related to domestic violence is treated with the highest level of confidentiality and only shared with your explicit consent or when legally required.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies separately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top. We encourage you to review this page periodically.
